Refund Policy

Thank you for choosing Numadic Services. This Refund Policy outlines the terms and conditions governing refunds for our services. You agree to abide by the terms outlined below by using our services.

1. Eligibility for Refund
   1. Refunds may be issued under the following circumstances:
   2. Service Unavailability: If Numadic fails to provide the agreed-upon services due to unforeseen circumstances or technical issues on our end.
   3. Service Dissatisfaction: If you are dissatisfied with the quality of the service provided, subject to our satisfaction guarantee terms.
   4. Service Cancellation: If you cancel your service request within the specified cancellation period, as outlined in our service agreements.
2. Refund Procedure
   1. To request a refund, please contact our customer support team at acc@numadic.com within 3 working days of experiencing the issue.
   2. Provide your name, contact information, details of the service provided, and reasons for requesting a refund.
   3. Our support team will review your request and may require additional information to process your refund.
3. Refund Method
   1. Refunds will be issued using the original payment method used for the service purchase.
   2. Please allow 10 business days for the refund to reflect in your account, depending on your financial institution's processing times.
4. Non-Refundable Services
   1. Certain services may not be eligible for a refund, including but not limited to:
   2. Services that have been fully completed and delivered as per the agreement.
   3. Services that have been customized or personalized based on your specific requirements.
   4. Services are provided on a subscription basis, subject to the terms of the subscription agreement.
5. Cancellation Policy
   1. Service cancellations must be requested within the specified period, as outlined in our service agreements.
   2. If a cancellation request is made within the eligible timeframe, a full or partial refund may be issued, depending on the terms of the agreement.
6. Policy Changes
   1. Numadic reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
   2. It is your responsibility to review this policy periodically for updates or changes.
7. Contact Us
   1. If you have any questions or concerns about our Refund Policy, please contact us at acc@numadic.com.

By engaging our services, you acknowledge that you have read, understood, and agreed to be bound by this Refund Policy.